Insurance
Our division manages all types of domestic and commercial property claims, from minor incidents to complex major losses. We offer a comprehensive range of services, including:
- Subsidence repairs
- Flood and storm damage
- Fire damage
- Emergency make safe
- Water damage
- vehicle impact damage
Our Commitment to Policyholders:
We understand the disruption and stress property damage can cause. Our experienced teams work closely with policyholders, treating them with empathy and respect, especially during vulnerable times. We tailor our approach to each individual’s needs, prioritizing their well-being and ensuring a smooth and efficient Reinstatement process. Health and safety are paramount in all our operations, whether the property is occupied or vacant. Our directly employed workforce guarantees quality workmanship and consistent control over every repair. Each project is assigned a dedicated supervisor and an internal customer support contact for clear communication and peace of mind.
Our Partnerships with Insurers:
We collaborate with a wide range of insurers, both directly and through their appointed intermediaries, such as Claims Management and Loss Adjusting firms. Our flexible approach allows us to tailor our services to meet the specific requirements of each client. Dedicated in-house teams are assigned to each provider, ensuring a deep understanding of their policy coverage, claims philosophies, and service level expectations. This enables us to provide a seamless and effective claims experience.
Our Valued Team:
Our company culture is built on trust, enthusiasm, and a commitment to our employees. We invest in our staff through comprehensive training and development programs, fostering long-term careers and promoting a motivated workforce. Our teams are proficient in client systems and estimating software, and each case is managed by a dedicated team of case handlers, surveyors, contract managers, and skilled tradespeople, ensuring continuity and expertise throughout the entire claim lifecycle.